If you still need help, then please let us know. Attach the compressed file to your email and should be good to go. Find the email and then use the COMPRESS option in the file manager so that your email text won’t be filtered by the spam filter. Go into cPanel File Manager and then upload the file into your account. You can do this from within the cPanel File Manager. The easiest thing to do is save the email as a text message and then compress it as a ZIP file and send it. If you are trying to forward an email that has been identified as spam to a spam prevention service, but the spam filter recognizes it as spam and prevents it. This is a common issue with many spam prevention services. If you’re going to inconvenience every single customer, you should do so very carefully-or you may find you have much fewer customers to level complaints towards you. If 1 out of 50 has trigger words, don’t you think it most-likely is of natural and benign origin? If 1000 emails in a row have trigger words, then obviously something is up. I get that payday loans, refinancing, and etc are trigger words, but does IMH not take into account frequency? If IMH insists on having such stringent SPAM filters in place, flagged by keywords, there really needs to be some fine-tuning put in place or else we will, unfortunately, be forced to move hosting providers. Sending from an address that isn’t from a certain domain (which we have hosted here) isn’t an option. I’ve re-written an email 10 times trying to get it to go through without any luck. For example, we develop content related to personal finance such as loans, refinancing, and etc. I’d like to add my vote that the implementation of IMH’s Spam filters are obscene. Outbound spam evaluation is a proactive measure to prevent blacklisting and keep your email server up and running. Also, since many of our customers are on shared servers, we feel it is not fair for your emails to be blocked due to the spamming activities of other customers. ![]() After too many times on a blacklist, any email sent from our servers has the chance of automatically being delivered to spam folders, regardless of the IP address of the server. Any email server that subscribes to that particular service will then block all incoming email from that IP address. Once a mail IP gets enough spam complaints against it, it will be reported to a company that maintains a blacklist. ![]() Why are you doing this on outbound emails?Īlthough email servers review all incoming email and evaluate it against their own filters, we have begun screening outbound emails to help preserve the reputation of our server’s IP addresses. If you are receiving a bounceback with this error, then the email you sent has not passed the outbound filter. Those that fail the test are returned to the original sender with the error message 550 This message was classified as SPAM and may not be delivered (please see the email below). Each email is evaluated and rated according to spam rules to determine how likely they are to be actual spam. To help in the global battle of ever-increasing spam, we have implemented spam detection procedures on all emails prior to leaving our servers. You can also submit your returned email as a verified ticket via AMP. ![]() ![]() Simply forward the failed email complete with the bounceback headers to and they will be able to test the email against the filter and find which rules were violated. If you have worked with the other solutions above and are still having issues with your emails getting classified as spam, you will want to contact our Live Support department. Solution #3 – Contact Live Support directly
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